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      Privacy Policy

      1. Who We Are

      Overwatch Group provides elite chauffeur and security services across the UK and internationally. We are committed to maintaining discretion and protecting the personal information of all our clients, partners, and website visitors.

      2. What Information We Collect

      We may collect the following types of personal data:

      • Contact Information: Name, phone number, email address
      • Booking Details: Travel routes, pick-up/drop-off locations, dates/times
      • Communication Records: Email correspondence or direct messages
      • Website Usage Data: IP address, browser type, referral sources, pages visited (via analytics tools)

      We do not collect any unnecessary personal information or sensitive data unless explicitly required for service delivery.

      3. How We Use Your Information

      We use your information solely to:

      • Respond to inquiries or booking requests
      • Deliver and coordinate our services
      • Improve the functionality and security of our website
      • Comply with legal or regulatory obligations

      We do not sell, rent, or share your personal information with third parties for marketing purposes.

      4. Data Security

      We implement industry-standard security protocols to safeguard your data, including:

      • Encrypted communication (SSL/TLS)
      • Restricted access to operational information
      • Confidentiality agreements with all operatives and personnel

      5. Cookies

      Our website may use cookies to improve user experience and performance analytics. You can disable cookies in your browser settings if you prefer not to allow tracking.

      6. Third-Party Services

      We may use third-party services for hosting, analytics, or communication (e.g. Google Analytics, Mail servers). These providers are compliant with data protection regulations and do not use your data for their own marketing.

      7. Your Rights

      You have the right to:

      • Request a copy of your personal data
      • Correct or update your information
      • Request that we delete your data
      • Withdraw consent at any time (where applicable)

      To exercise these rights, please contact us at contact@overwatchgroup.co.uk.